Support Resources

Official Help Center

For any inquiries, technical assistance, or troubleshooting help regarding the Supervised AI Bots plugin, the primary resource is the official support portal. Our team provides dedicated support to help you configure your AI bots and resolve any integration issues.

• Support Portal: Supervised AI Support
• Official Website: supervised.co

Technical Support & Bug Reporting

If you encounter technical issues or believe you have found a bug within the plugin, please follow these steps before reaching out:

1. Verify Version: Ensure you are running the latest version of the plugin (currently 1.0.0). You can check this in your WordPress "Plugins" menu.
2. Conflict Testing: Briefly deactivate other plugins to ensure there is no conflict with your theme or other active software.
3. Submit a Ticket: Provide a detailed description of the issue, including your WordPress version and any relevant browser console errors, via the Support Link.

Providing Context for Support

To help our team assist you faster, please include the specific shortcode configuration you are using. For example:

Issue: Bot window not appearing.
Shortcode used: [supervised_ai_bot id="1"]
Settings: URL added in row 1 of the plugin settings.

Feature Requests and Feedback

We are constantly improving the Supervised AI experience. If you have suggestions for new features—such as additional customization options for the custom-popup-style.css or new shortcode attributes—please submit them through the contact form on our official website.

Documentation and Updates

For information on how to use specific features, refer back to the following sections of this documentation:

• Installation: Step-by-step guide to getting the plugin live.
• Usage: Detailed instructions on shortcode implementation.
• Changelog: Stay informed about new features and security patches.

Tracking Changes

You can always view the latest updates directly in your WordPress Admin Dashboard under the Supervised AI Bots settings page or by checking the README.md file included in the plugin directory for the latest version notes.